Odoo review (2026): features, pros and cons, and what to check before you buy
Modular open-core ERP and business app suite, hosted by Odoo or self-run.
Our take for buyers
Odoo is a modular open-core ERP and business app suite, hosted by Odoo or self-run. It fits small companies that start with one free app and teams comfortable with partner or Success Pack onboarding. It is a poor fit for Odoo Online users who need custom or App Store modules, because those are not supported on Odoo Online, so check that first.
G2 shows 4.3 from 318 reviews. Support is by email, Monday to Friday, in English, French, Spanish or Dutch, and is included in all plans. Onboarding depends on size: Success Packs for companies under 50 employees, partners for mid-size, and Odoo directly above 250 employees. Implementation prices are not published.
- Best for
- Small companies that start with one free app.
- Starting price
- Free (One App Free); Standard EUR 19.90/user/month
- G2 rating
- 4.3 (318 reviews)
What is Odoo?
Modular open-core ERP and business app suite, hosted by Odoo or self-run. Small companies can begin with one free app and add modules as processes grow, then pay EUR 19.90 per user monthly on Standard. Odoo Online does not allow custom modules, so any heavy tailoring points to the Custom plan or a partner. Ask which onboarding tier applies to you.
Category: ERP Software
Odoo key features
| Criterion | What we found |
|---|---|
| Customization and extensibility | Studio and external API only on Custom; no custom modules on Odoo Online. |
| Integrations | External API on Custom plan. |
| Implementation time and cost | Success Packs for companies under 50 employees; partners for mid-size; Odoo directly above 250 employees; prices not confirmed by the vendor. |
| Pricing model | Per user per month; free for one app. |
| Target company size | Small to large (onboarding tiers up to 250+ employees) |
Odoo plans and pricing
| Plan | Price | Unit | Notes |
|---|---|---|---|
| One App Free | EUR 0 | one app, unlimited users | Odoo Online; adding apps moves to Standard |
| Standard | EUR 19.90 | per user per month | All apps on Odoo Online; EUR 24.90 shown struck out, discount valid 12 months for initial users |
| Custom | EUR 35.90 | per user per month | Adds Studio, agentic AI, multi-company, external API; Odoo Online, Odoo.sh or on-premise; EUR 44.90 struck out |
Light users priced at EUR 7.90 via advisor. It is unclear whether figures are monthly or annual billing. Odoo.sh for custom development, implementation, in-app credits (SMS) and custom code maintenance are not included. Price shown in EUR on the vendor site; no USD price published.
Who should shortlist Odoo
A strong fit for
- Small companies that start with one free app.
- Teams comfortable with partner or Success Pack onboarding.
A weak fit for
- Odoo Online users who need custom or App Store modules (not supported on Odoo Online)
Odoo alternatives
AcumaticaMid-size firms in construction, distribution, manufacturing or professional services that want many users without per-seat fees.
DeskeraSmall and mid-size manufacturers needing MRP with accounting.
Epicor KineticManufacturers and distributors that need production planning and supply chain depth.
Infor CloudSuiteCompanies in a vertical Infor has a pre-built edition for (manufacturing, distribution, food and beverage, healthcare, automotive and others)
Intuit Enterprise SuiteIntuit Enterprise Suite is Intuit's QuickBooks-family cloud ERP for growing multi-entity businesses.
Microsoft Dynamics 365 Business CentralCompanies already on Microsoft 365 and Entra ID.
Contract and buying terms
- Implementation
- Success Packs under 50 employees; partners for mid-size.
- Support
- Email, Mon to Fri 24/5, English/French/Spanish/Dutch, included in all plans.
- Starting price
- Free (One App Free); Standard EUR 19.90/user/month.
- Pricing model
- Per user.
- Free plan or trial
- Free plan.
What to test in an Odoo demo or trial
Decide first which apps you need, because a second app ends the free plan and moves you to Standard. Then list any custom modules or App Store apps you rely on: they are not supported on Odoo Online, so a trial there will not prove them out. If you need Studio, multi-company or the external API, test on Custom, since those are not on Standard. Ask a partner or Success Pack contact what your onboarding scope and cost would be, and check whether email-only support, Monday to Friday, meets your needs.
Questions to ask Odoo before you sign
These are the points Odoo's public pages leave open. Get the answers in writing before procurement signs off.
- Which plan includes SAML SSO, and what does it cost for our seat count?
- Is SCIM provisioning included, or a paid add-on?
- Which plan includes audit logs, and how long are they kept?
- Where is our data stored, and can we choose the region?
- Can we sign your standard DPA without changes?
- Is there a monthly option, and what are the cancellation and renewal terms?
- What will the price be at renewal, and is the increase capped?
Things to know before a demo
- One App Free allows unlimited users on a single app; installing a second app forces Standard.
- Standard and Custom show a 12-month introductory discount for initial users (EUR 24.90 and 44.90 list).
- Studio, multi-company and external API need the Custom plan.
- Odoo Online does not support custom or App Store modules.
- Support is email, Monday to Friday, in English, French, Spanish or Dutch.
Odoo FAQ
What is Odoo used for?
Small companies can begin with one free app and add modules as processes grow, then pay EUR 19.90 per user monthly on Standard. Odoo Online does not allow custom modules, so any heavy tailoring points to the Custom plan or a partner. Ask which onboarding tier applies to you. It suits small companies that start with one free app.
Does Odoo Online support custom modules?
No. Custom and App Store modules are not supported on Odoo Online. Odoo.sh is listed for custom development at extra cost.
What onboarding does Odoo offer?
Success Packs for companies under 50 employees, partners for mid-size companies, and Odoo directly above 250 employees. Prices for these are not published.
What support comes with Odoo?
Email support, Monday to Friday, in English, French, Spanish and Dutch, included in all plans. Other support tiers are not described.
Sources
Every fact on this page comes from Odoo's own pricing, product or documentation pages, G2 and company records, checked on October 24, 2026. Unknown values are left out instead of estimated.