Concord review (2026): features, pros and cons, and what to check before you buy
Contract lifecycle tool with drafting, e-signature, AI extraction and renewal reminders on seat-based published plans.
Our take for buyers
Concord is a contract lifecycle tool for small and mid-size teams that want drafting, redlining, e-signature and renewal reminders in one place. Shortlist it if published pricing and ease of use matter. G2 shows 4.2 across 133 reviews, and reviewers praise value for small teams and real-time tracked changes during negotiation. It also lists SOC 2 Type II and lets customers choose US or Europe data centers, which helps a security review.
Reviewers also say permissions could be more granular and user management across entities is limited. G2 comparisons show Juro and ContractWorks rated higher, so large legal departments should compare more widely before deciding. It is also worth asking which plan includes the audit trail and SSO, since the vendor does not specify that on its pricing page.
Pros
- Easy to use and good value for small teams.
- Collaboration and real-time tracked changes during negotiation.
Cons
- Permissions could be more granular.
- User management across entities is limited.
- Best for
- Small and mid-size teams that want published contract software pricing.
- Starting price
- $499/mo billed annually (Essentials, 5 users included)
- G2 rating
- 4.2 (133 reviews)
What is Concord?
Contract lifecycle tool with drafting, e-signature, AI extraction and renewal reminders on seat-based published plans. Small and mid-size teams that want drafting, redlining and signing in one place can budget from published plans of $499, $899 or $1,299 monthly. Essentials includes five users. Reviewers want finer permissions and better multi-entity user management, so test those if you have subsidiaries. Concord was founded in 2014 and is based in San Francisco, US.
Category: Contract Management Software
Concord key features
| Criterion | What we found |
|---|---|
| Repository and search | Central contract repository with search. |
| Renewal and notice alerts | Deadline and renewal reminders on all plans. |
| E-signature | Built in, unlimited on Essentials. |
| Drafting and redlining | Drafting and redlining with real-time change tracking (G2 reviewer mention) |
| AI term extraction | AI Copilot and extraction included from Essentials. |
| Integrations | Salesforce, HubSpot, Google Drive, Box, Dropbox, Zapier from Business; Slack in beta. |
| Pricing | $499, $899, $1,299 per month, billed annually. |
Concord plans and pricing
| Plan | Price | Unit | Notes |
|---|---|---|---|
| Essentials | $499/mo | billed annually, 5 users included | Extra user $49/mo; unlimited e-signatures; AI Copilot and extraction; deadline reminders |
| Business | $899/mo | billed annually, 5 users included | Extra user $69/mo; adds Salesforce, HubSpot, Google Drive, Box, Dropbox, Zapier, beta Slack |
| Enterprise | $1,299/mo | billed annually, 5 users included | Extra user $89/mo with volume discounts; Open API |
Trial terms not stated on pricing page.
Who should shortlist Concord
A strong fit for
- Small and mid-size teams that want published contract software pricing.
- Teams that need e-signature and redlining in one tool.
A weak fit for
- Buyers needing granular permissions and multi-entity user management (Capterra reviewer complaint)
- Large legal departments wanting top-rated CLM (G2 comparisons show Juro and ContractWorks rated higher)
Concord alternatives
JuroScale-ups where sales and HR need self-serve contracts from legal-approved templates.
PandaDocSales teams generating quotes and contracts from templates and CRM data.
ContractbookSmall legal or sales ops teams that want templates plus e-signing in one tool.
IroncladMid-market and enterprise legal teams that want workflow-driven contracting.
Docusign CLMLarger legal and sales-ops teams already on Docusign eSignature.
AgiloftLegal and procurement teams that need heavily customized contract workflows.
Security, admin and compliance
Published: SOC 2 Type II, GDPR, eIDAS and ESIGN Act compliance, a DPA that customers can enter, and a choice of US or Europe data centers on AWS. The comparison table lists SSO (Okta, OneLogin, Azure AD) and SAML 2.0 and LDAP, but the plan is not specified and is likely Enterprise. Document audit trails are listed without a plan. SCIM is not published. Contracts are annual only, auto-renew, and need 60 days notice, with renewal increases capped at 5%.
- SAML SSO
- Pricing page comparison table lists SSO (Okta, OneLogin, Azure AD) and SAML 2.0 & LDAP; the vendor does not specify the plan, likely Enterprise.
- Audit logs
- Audit trail on documents; plan tier not specified by the vendor.
- Data residency
- AWS, customer can choose US or Europe data centers.
- Public DPA
- Yes, customers can enter a DPA (concord.app/security)
- Certifications
- SOC 2 Type II (listed in comparison table), GDPR, eIDAS, ESIGN Act.
Contract and buying terms
- Contract
- Annual billing only, auto-renewal, 60 days cancellation notice.
- Implementation
- Pricing page states fast implementation; full onboarding support and tailored implementation listed, plan not specified; no setup fees stated.
- Support
- Email, knowledge base, live training webinars; priority support and dedicated CSM listed (plan not specified)
- Starting price
- $499/mo billed annually (Essentials, 5 users included)
- Pricing model
- Flat plus per extra user.
- Free plan or trial
- No.
What to test in a Concord demo or trial
In the trial, run a real contract through drafting, redlining with a counterparty and signature, since collaboration is the strongest praise. Test the AI Copilot and extraction on your own agreements and check that deadline reminders fire correctly. Then test permissions with several roles and, if you have subsidiaries, with multiple entities, because both are reported weak spots. Verify which integrations you need, since Salesforce, HubSpot, Google Drive, Box, Dropbox and Zapier require Business, Slack is in beta, and Open API needs Enterprise.
Questions to ask Concord before you sign
These are the points Concord's public pages leave open. Get the answers in writing before procurement signs off.
- Is SCIM provisioning included, or a paid add-on?
- What will the price be at renewal, and is the increase capped?
Things to know before a demo
- Pricing is per plan with only 5 users included, so a 15-person legal and sales team on Business costs $899 + 10 x $69 per month ($1,589)
- CRM integrations (Salesforce, HubSpot) only start on the Business plan.
- Open API is limited to Enterprise.
- Founded in Paris by Matt Lhoumeau and Florian Parain before moving HQ to San Francisco.
Concord FAQ
What is Concord used for?
Small and mid-size teams that want drafting, redlining and signing in one place can budget from published plans of $499, $899 or $1,299 monthly. Essentials includes five users. Reviewers want finer permissions and better multi-entity user management, so test those if you have subsidiaries. It suits small and mid-size teams that want published contract software pricing.
Does Concord support SAML SSO?
The pricing page comparison table lists SSO with Okta, OneLogin and Azure AD and SAML 2.0 and LDAP, but does not specify the plan. It is likely Enterprise, so confirm with sales.
Where can Concord data be hosted?
Concord runs on AWS, and customers can choose US or Europe data centers. A DPA is available, per the vendor's security page.
Who is Concord best for?
Small and mid-size teams that want published pricing and e-signature plus redlining in one tool. It is a weaker fit for teams that need granular permissions or multi-entity user management.
Vendor profile
- Founded
- 2014.
- Headquarters
- San Francisco, US.
- Employees
- About 86 (Built In); other estimates 75 to 200.
- Funding or owner
- Series B (about $25M in Oct 2018 per most trackers; totals vary $41M to $48M)
Sources
Every fact on this page comes from Concord's own pricing, product or documentation pages, G2 and company records, checked on October 24, 2026. Unknown values are left out instead of estimated.