EZO AssetSonar review (2026): features, pros and cons, and what to check before you buy
AssetSonar is an IT asset management and service desk product from EZO that prices per tracked asset and offers an add-on for software asset management.
Our take for buyers
EZO AssetSonar is an IT asset management and service desk product from EZO, formerly EZOfficeInventory, founded in 2011 and based in Nevada. Shortlist it if you want hardware and software asset tracking in one tool, with an ITSM option on the same asset records. Skip it if your priority is SaaS app discovery and shadow IT risk scoring, because it is hardware-first with software license features added.
EZO states 3,500+ organizations and 85M+ assets tracked, which is a vendor claim. G2 shows 4.4 from 510 reviews across all EZO products. Reviewers praise the mobile app, reporting and MDM integrations, and helpful setup support. Common complaints are a learning curve for initial configuration and a smaller integration ecosystem than competitors.
Pros
- Mobile app.
- Reporting and MDM integrations.
- Helpful setup support.
Cons
- Learning curve for initial configuration.
- Smaller integration ecosystem than competitors.
- Software metering cost can rise with headcount (per a third-party review)
- Best for
- IT teams that need hardware and software asset tracking in one tool.
- Starting price
- $0.75 per asset per month (ITAM)
- G2 rating
- 4.4 (510 reviews)
What is EZO AssetSonar?
AssetSonar is an IT asset management and service desk product from EZO that prices per tracked asset and offers an add-on for software asset management. Hardware and software tracking sit in one place, charged per asset from $0.75 a month, with a native ITSM tier at $1.08. Software metering comes from the advanced SAM add-on, which a reviewer says can get costly as headcount grows. Plan time for first configuration. EZO AssetSonar was founded in 2011 and is based in Nevada, US (offices in Austin, San Francisco, Boston, Lahore).
Category: Software Asset Management Tools
EZO AssetSonar key features
| Criterion | What we found |
|---|---|
| License compliance | Advanced SAM add-on with software metering. |
| ITSM integration | Native ITSM tier at $1.08 per asset. |
| Pricing | Per asset per month, no free tier. |
EZO AssetSonar plans and pricing
| Plan | Price | Unit | Notes |
|---|---|---|---|
| ITAM | $0.75 | per asset per month | asterisk on vendor page; 100 asset minimum per a 2026 summary |
| ITSM (includes ITAM) | $1.08 | per asset per month | |
| Advanced SAM add-on | $0.42 | per asset per month | available with ITAM or ITSM |
Rates as listed on the EZO plan page; a third-party review cited a different model (from $29.99 per user per month, 7 day trial), so confirm with EZO. Volume discounts reported.
Who should shortlist EZO AssetSonar
A strong fit for
- IT teams that need hardware and software asset tracking in one tool.
- Companies that prefer per-asset pricing with a published rate.
A weak fit for
- Finance teams wanting SaaS spend feeds and renewal negotiation.
- Buyers seeking deep SaaS-app discovery and shadow IT risk scoring.
EZO AssetSonar alternatives
ManageEngine AssetExplorerSmall and mid-size IT teams that want published per-asset pricing.
ReftabSmall IT teams that already need hardware asset tracking and want SaaS tracking in one tool.
FreshserviceIT teams that need a help desk and CMDB first and license tracking second.
OomnitzaIT teams that want hardware and software asset data reconciled in one system.
XensamEuropean companies that want EU-stored SAM data.
CerteroEnterprises that need audit-ready license compliance across on-prem and SaaS estates.
Security, admin and compliance
SSO is included in ITAM and ITSM per the pricing page. SCIM, audit logs and a DPA are not published. EU hosting can be discussed with sales at purchase, but no region list is public. Listed prices are billed annually with a monthly toggle, and upgrades are prorated. Renewal terms and implementation scope are not stated, and no security certifications are listed. Ask for the DPA, audit log scope and renewal terms in writing.
- SAML SSO
- Included in ITAM and ITSM per pricing page.
- Data residency
- EU hosting discussable with sales at purchase.
Contract and buying terms
- Contract
- Listed prices billed annually; monthly toggle exists; upgrades prorated.
- Support
- Support@ezo.io and phone (US 1-888-623-8654); docs and Getting Started guide.
- Starting price
- $0.75 per asset per month (ITAM)
- Pricing model
- Per asset.
- Free plan or trial
- Free trial.
What to test in an EZO AssetSonar demo or trial
Spend the trial on setup. Import a real asset sample, run the discovery agents and connect your MDM, because inventory setup and integration syncs are not independently verified and reviewers report a learning curve for initial configuration. Test the mobile app and the reports you need. If software matters, trial the Advanced SAM add-on with software metering, since that is where one reviewer saw cost rise with headcount. Compare the integration list against your own stack, as the ecosystem is described as smaller than competitors.
Questions to ask EZO AssetSonar before you sign
These are the points EZO AssetSonar's public pages leave open. Get the answers in writing before procurement signs off.
- Is SCIM provisioning included, or a paid add-on?
- Which plan includes audit logs, and how long are they kept?
- Can we sign your standard DPA without changes?
- What will the price be at renewal, and is the increase capped?
Things to know before a demo
- Priced per asset, not per employee: cost tracks device count, so large laptop fleets cost more than the headline suggests.
- Software asset management is a paid add-on at $0.42 per asset, on top of ITAM.
- G2 rating shown is for the EZO seller (all products, 510 reviews); AssetSonar alone had about 74 reviews on the seller page.
- Weak fit as a SaaS discovery tool: it is a hardware-first ITAM with software license features added.
- EZO states 3,500+ organizations and 85M+ assets tracked (vendor PR)
EZO AssetSonar FAQ
What is EZO AssetSonar used for?
Hardware and software tracking sit in one place, charged per asset from $0.75 a month, with a native ITSM tier at $1.08. Software metering comes from the advanced SAM add-on, which a reviewer says can get costly as headcount grows. Plan time for first configuration. It suits IT teams that need hardware and software asset tracking in one tool.
Does AssetSonar support SSO?
Yes, SSO is included in the ITAM and ITSM plans per the pricing page. SCIM and audit logs are not published, so ask about them.
Who is AssetSonar best for?
IT teams that need hardware and software asset tracking in one tool, and companies that prefer a published per-asset rate. It is a weak fit for finance teams wanting SaaS spend feeds or deep shadow IT risk scoring.
Can AssetSonar data be hosted in the EU?
EU hosting can be discussed with sales at purchase. No region list is published, so get the hosting location in writing.
Vendor profile
- Founded
- 2011.
- Headquarters
- Nevada, US (offices in Austin, San Francisco, Boston, Lahore)
- Employees
- 51-200.
Sources
Every fact on this page comes from EZO AssetSonar's own pricing, product or documentation pages, G2 and company records, checked on October 24, 2026. Unknown values are left out instead of estimated.