Reftab review (2026): features, pros and cons, and what to check before you buy
IT asset tracking tool with a per-software-user plan that adds SaaS discovery, license tracking and access reviews.
Our take for buyers
Reftab is an IT asset tracker with a separate plan for SaaS discovery, license tracking and access reviews. Shortlist it if you are a small IT team that already needs hardware tracking and wants SaaS visibility in the same tool. Discovery is browser based, with Microsoft and Okta integrations. G2 lists only 4 reviews at 4.3, while GetApp has about 138, so lean on GetApp for volume.
Reviewers praise easy setup, responsive support and good integrations, mostly from GetApp reviewers. Complaints are minor bugs, limited bulk actions, a learning curve and, from one reviewer, no built-in ticketing. Automated reclaim, rightsizing and app coverage are not documented, so large enterprises with those needs should compare other tools before they commit to Reftab.
Pros
- Easy setup and responsive support (GetApp reviewers)
- Good integrations.
Cons
- Minor bugs and limited bulk actions.
- Learning curve; one reviewer wanted built-in ticketing.
- Best for
- Small IT teams that already need hardware asset tracking and want SaaS tracking in one tool.
- Starting price
- Free (up to 50 assets); $9 per tracked software user per year
- G2 rating
- 4.3 (4 reviews)
What is Reftab?
IT asset tracking tool with a per-software-user plan that adds SaaS discovery, license tracking and access reviews. Small IT teams that already track laptops and phones can add software tracking for $9 yearly per tracked user, and up to 50 assets cost nothing. Discovery, license records and access reviews come with it. Ask what gets automated, because reclaim and rightsizing lack documentation. Reftab was founded in 2013 and is based in New York, US.
Category: Business Subscription Tracking Software, SaaS License Management Software
Reftab key features
| Criterion | What we found |
|---|---|
| How inventory is built | Browser-based app discovery plus Microsoft and Okta integrations. |
| Seat counts | License and user tracking. |
| Price and free tier | $9 per tracked software user per year; free up to 50 assets. |
| Company size fit | Small IT teams (company is 2-10 staff) |
| Integrations | Microsoft, Okta, Adobe; Intune, Jamf, Jira on hardware side. |
| Usage signal | Software usage and spend (detail not documented) |
Reftab plans and pricing
| Plan | Price | Unit | Notes |
|---|---|---|---|
| Free | $0 | up to 50 assets | No time limit |
| Hardware Asset Management | $125 | per month, unlimited users | 14-day trial |
| Software Asset Management | $9 | per tracked software user per year | SaaS discovery, license and user tracking, spend, access reviews; 14-day trial |
| Complete ITAM | Custom | Hardware plus software, all integrations |
Pay by card or ACH. Nonprofit and education discounts on request.
Who should shortlist Reftab
A strong fit for
- Small IT teams that already need hardware asset tracking and want SaaS tracking in one tool.
- Budget-conscious teams, since the software plan is $9 per tracked user per year.
A weak fit for
- Large enterprises needing deep SaaS spend and renewal negotiation.
- Teams wanting automated reclaim and rightsizing (not documented)
Reftab alternatives
EZO AssetSonarIT teams that need hardware and software asset tracking in one tool.
ManageEngine AssetExplorerSmall and mid-size IT teams that want published per-asset pricing.
FreshserviceIT teams that need a help desk and CMDB first and license tracking second.
OomnitzaIT teams that want hardware and software asset data reconciled in one system.
ZluriIT teams combining SaaS management with access reviews and onboarding automation.
1Password SaaS ManagerSecurity-led IT teams that already use 1Password and want shadow IT discovery tied to access management.
Security, admin and compliance
Reftab states that SAML SSO is supported but not which plan includes it, and log viewing and export exist without a stated plan. Data residency is US only, on DigitalOcean servers in the United States. A DPA is not published, though a GDPR page and privacy policy are linked. SCIM is not published. Support is by email at help@reftab.com. The vendor is a very small company, so ask about continuity, and note that the pricing page says there are no contracts.
- SAML SSO
- SAML SSO supported; plan not stated.
- Audit logs
- Log viewing and export exist per security page FAQ titles; plan not stated.
- Data residency
- US only (DigitalOcean servers in the United States)
- Public DPA
- Not found; GDPR page and privacy policy linked.
Contract and buying terms
- Contract
- Cancel anytime, no commitment or contracts per pricing page; card or ACH.
- Implementation
- 14-day trial on paid plans; no implementation time stated.
- Support
- Help@reftab.com.
- Starting price
- Free (up to 50 assets); $9 per tracked software user per year.
- Pricing model
- Per user.
- Free plan or trial
- Free plan, Free trial.
What to test in a Reftab demo or trial
Install the browser extension on a mix of real users and see how many SaaS apps it finds, because browser-based discovery only covers people who have it installed. Connect Microsoft and Okta and compare the results with your own app list. Check access reviews end to end. If you track hardware too, test Intune, Jamf or Jira connections on the hardware plan. Try a bulk edit, since limited bulk actions are a complaint, and send a question to support.
Questions to ask Reftab before you sign
These are the points Reftab's public pages leave open. Get the answers in writing before procurement signs off.
- Is SCIM provisioning included, or a paid add-on?
- What will the price be at renewal, and is the increase capped?
Things to know before a demo
- Only 4 G2 reviews (4.3); GetApp has about 138, so rely on GetApp for volume.
- SaaS features sit in a separate $9 per user per year plan, not in the $125/month hardware plan.
- Hardware plan has unlimited users; the software plan is billed per tracked software user.
- Accessories and licenses are free and unlimited to track.
- Browser-based discovery means coverage depends on the extension being installed.
Reftab FAQ
What is Reftab used for?
Small IT teams that already track laptops and phones can add software tracking for $9 yearly per tracked user, and up to 50 assets cost nothing. Discovery, license records and access reviews come with it. Ask what gets automated, because reclaim and rightsizing lack documentation. It suits small IT teams that already need hardware asset tracking and want SaaS tracking in one tool.
Does Reftab support SAML SSO?
Reftab states that SAML SSO is supported, but the plan that includes it is not stated. Confirm this before you commit.
Where does Reftab store data?
In the United States only, on DigitalOcean servers. If you need EU data residency, this is a mismatch.
Who is Reftab best for?
Small IT teams that need hardware asset tracking and want SaaS tracking in one tool. It is a weaker fit for large enterprises needing deep SaaS spend and renewal negotiation.
Vendor profile
- Founded
- 2013.
- Headquarters
- New York, US.
- Employees
- 2-10 (LeadIQ estimate)
Sources
Every fact on this page comes from Reftab's own pricing, product or documentation pages, G2 and company records, checked on October 24, 2026. Unknown values are left out instead of estimated.