Gatekeeper review (2026): features, pros and cons, and what to check before you buy
Vendor and contract lifecycle platform priced by number of third parties, with unlimited users and eSign licences.
Our take for buyers
Gatekeeper suits mid-size and enterprise teams that want a vendor repository, contracts and eSign in one tool, with native NetSuite sync. It has 89 G2 reviews at a 4.5 rating, and reviewers call it intuitive, with useful automated notifications and workflows. It lists SOC 2 Type 2, GDPR, ISO 9001 and DORA badges, and was founded in London in 2010.
Shortlist it if you manage hundreds of third parties and have many internal users. Expect to involve the vendor early, since reviewers say initial setup can be complex and needs vendor support, and reporting is less flexible than some want. There is no free trial, so the demo is your main test.
Pros
- Intuitive, easy to use.
- Automated notifications and streamlined workflows.
Cons
- Initial setup can be complex and needs vendor support.
- Reporting is less flexible than some want.
- Best for
- Mid-size and enterprise teams managing 250 to 750+ third parties with many internal users.
- Starting price
- Contact sales
- G2 rating
- 4.5 (89 reviews)
What is Gatekeeper?
Vendor and contract lifecycle platform priced by number of third parties, with unlimited users and eSign licences. Pricing follows how many third parties you track, not how many employees log in, which suits companies with 250 to 750 or more suppliers and wide internal use. Contracts and eSign sit in one repository. In a demo, probe reporting flexibility and the setup help you will need. Gatekeeper was founded in 2010 and is based in London, UK.
Category: Vendor Management Software, Vendor Risk Management Software
Gatekeeper key features
| Criterion | What we found |
|---|---|
| Vendor repository | Single vendor and contract repository; unlimited contracts. |
| Onboarding and documents | Vendor portal and employee intake portal on all plans. |
| Performance scorecards | Balanced scorecards on Enterprise and above. |
| Contract linkage | Contracts and eSign built in, unlimited eSign licences. |
| Risk assessment | Risk register scoring by probability and impact. |
| Integrations | Two-way sync with existing systems, native NetSuite sync for vendors, contracts and spend. |
| Pricing | Quote-based, tiered by third-party quota. |
| Continuous monitoring | MarketIQ Full adds financial health and cybersecurity monitoring (usage-based) |
| Evidence review (AI) | AI suite included from Pro; specifics not confirmed by the vendor. |
| Framework coverage | Company badges: GDPR, ISO 9001, SOC 2 Type 2, DORA. |
| Remediation workflow | Best-practice and custom AI-enabled workflows, count rises by plan. |
Gatekeeper plans and pricing
| Plan | Price | Unit | Notes |
|---|---|---|---|
| Pro | Contact sales | up to 250 third parties | Repository, best-practice workflows, AI suite; 2 best-practice and 1 custom AI workflow |
| Enterprise | Contact sales | up to 750 third parties | Adds SSO/SCIM/RBAC, balanced scorecards, remote backup, sensitive-data controls |
| Enterprise Plus | Contact sales | 750+ third parties | Adds MCP Connector |
Price depends on third-party quota, workflow automations, integrations and feature access. Pipeline and live third parties count; archived do not. Non-profit discounts available.
Who should shortlist Gatekeeper
A strong fit for
- Mid-size and enterprise teams managing 250 to 750+ third parties with many internal users.
- Teams wanting vendor repository, contracts and eSign in one tool, with NetSuite sync.
A weak fit for
- Buyers who want a published price before a demo.
- Teams needing a deep security-ratings feed on every plan (financial health and cyber monitoring sit in MarketIQ Full, usage-based)
Gatekeeper alternatives
IroncladMid-market and enterprise legal teams that want workflow-driven contracting.
VenminderBanks and credit unions needing examiner-ready vendor due diligence.
OmneaMid-size and large companies with a lot of indirect spend and many stakeholders.
ZipMid-market and enterprise teams routing all spend requests through one intake.
CoupaLarge enterprises that need one suite for procure-to-pay, sourcing and supplier risk.
ProcurifyMid-size companies that need PO and approval control tied to budgets.
Security, admin and compliance
SSO is listed on all plans, while SCIM and RBAC are Enterprise features, and balanced scorecards, remote backup and sensitive-data controls also start on Enterprise. The pricing page mentions an audit trail, but does not say which plan has it. SOC 2 Type 2, GDPR, ISO 9001 and DORA are listed as badges. Data residency and a DPA are not published. Implementation runs under a Statement of Work with no timeline, and the contract is quote based. Ask for the SOC 2 report, audit trail scope and DPA.
- SAML SSO
- All plans (Pro, Enterprise, Enterprise Plus)
- SCIM provisioning
- Enterprise and Enterprise Plus.
- Audit logs
- Page mentions an audit trail only; plan not specified.
- Certifications
- SOC 2 Type 2, GDPR, ISO 9001, DORA (listed)
Contract and buying terms
- Contract
- Quote-based; non-profit discounts available.
- Implementation
- Handled by professional services team under a Statement of Work; no timeline published.
- Starting price
- Contact sales.
- Pricing model
- Custom (by third-party quota)
- Free plan or trial
- No.
What to test in a Gatekeeper demo or trial
With no free trial, push for a hands-on demo using your own vendor list. Test the vendor and employee intake portals, available on all plans, and the repository with your real contracts. Check the workflows: Pro includes 2 best-practice and 1 custom AI workflow, and the count rises on higher plans. Build the reports you need, because reviewers call reporting less flexible than expected. If you use NetSuite, test the native sync of vendors, contracts and spend. Ask how much setup help is included, as reviewers say it needs vendor support.
Questions to ask Gatekeeper before you sign
These are the points Gatekeeper's public pages leave open. Get the answers in writing before procurement signs off.
- Where is our data stored, and can we choose the region?
- Can we sign your standard DPA without changes?
- What will the price be at renewal, and is the increase capped?
Things to know before a demo
- Pricing meter is third-party count, not users: unlimited users, eSign licences and contracts on every plan.
- Cap of 250 third parties on Pro and 750 on Enterprise; archived third parties do not count.
- SSO is listed under all plans on the pricing page, but SCIM and RBAC are Enterprise features.
- Cyber and financial monitoring (MarketIQ Full) is usage-based and separate from the plan.
- Founded 2010 in London; first outside capital was Vista Equity Partners in October 2023.
Gatekeeper FAQ
What is Gatekeeper used for?
Pricing follows how many third parties you track, not how many employees log in, which suits companies with 250 to 750 or more suppliers and wide internal use. Contracts and eSign sit in one repository. In a demo, probe reporting flexibility and the setup help you will need. It suits mid-size and enterprise teams managing 250 to 750+ third parties with many internal users.
Does Gatekeeper support SSO and SCIM?
SSO is listed on all plans. SCIM is an Enterprise and Enterprise Plus feature, along with RBAC.
Does Gatekeeper have a free trial?
No free trial or free plan is listed. Pricing is quote based, so you will need a demo to evaluate it.
Who is Gatekeeper best for?
It fits mid-size and enterprise teams managing 250 to 750 or more third parties with many internal users, and teams that want vendors, contracts and eSign in one tool.
Vendor profile
- Founded
- 2010.
- Headquarters
- London, UK.
- Employees
- 51-200 (sources disagree)
- Funding or owner
- Growth investment from Vista Equity Partners, Oct 2023 (first external capital)
Sources
Every fact on this page comes from Gatekeeper's own pricing, product or documentation pages, G2 and company records, checked on October 24, 2026. Unknown values are left out instead of estimated.