monday.com review (2026): features, pros and cons, and what to check before you buy
Board-based work management platform with a 3-seat minimum on paid plans and quote-based pricing above 40 users.
Our take for buyers
monday.com is a board-based work management platform that suits small and mid-size teams wanting customizable boards and many automations. G2's own review article reports 4.7 across about 15,000 reviews and a user base of 63% small business, 29% mid-market and 8% enterprise. The vendor lists an extensive certification set, including SOC 2 Type II and ISO/IEC 27001:2022. Teams with data residency needs get a choice of three hosting regions.
The main complaint is price. Buyers also need to plan around the 3-seat minimum and the quote requirement above 40 users. Data hosting in the US, Germany or Australia is a real plus for teams with residency needs, but the region is assigned by the account creator's location, which deserves a question before you set up the account.
Cons
- Reviewers often cite price as the main drawback.
- Best for
- Small and mid-size teams that want customizable boards and many automations.
- Starting price
- $9 per seat/month billed annually (Basic), min. 3 seats
- G2 rating
- 4.7 (15,000 reviews)
What is monday.com?
Board-based work management platform with a 3-seat minimum on paid plans and quote-based pricing above 40 users. Customizable boards and generous automation quotas suit small and mid-size teams. Before signing, count seats: paid plans begin at three, and above 40 users you must request a quote. German, US or Australian hosting is selectable, and time tracking needs Pro.
Category: Project Management Software
monday.com key features
| Criterion | What we found |
|---|---|
| Task views and planning | Timeline/Gantt and calendar from Standard. |
| Workflow automation | 250 actions/month Standard, 25,000 Pro, 250,000 Enterprise. |
| Workload and resource management | Portfolio and resource management on Enterprise. |
| Time tracking and budgets | Time tracking on Pro. |
| Integrations | 250 integration actions/month Standard, 25,000 Pro. |
| Pricing model and real cost | Per seat, min 3 seats, quote above 40 users. |
| Target company size | G2 Learn article reports 63% small business, 29% mid-market, 8% enterprise users. |
monday.com plans and pricing
| Plan | Price | Unit | Notes |
|---|---|---|---|
| Free | $0 | up to 2 seats | 3 boards, 3 docs |
| Basic | $9 | per seat per month, annual | Unlimited items, min. 3 seats |
| Standard | $12 | per seat per month, annual | Timeline/Gantt, calendar, guest access, 250 automation actions/month |
| Pro | $19 | per seat per month, annual | Private boards, time tracking, 25,000 automation/integration actions/month |
| Enterprise | Custom | Portfolio and resource management, 24/7 support, 99.9% uptime SLA |
USD per-seat prices (annual billing) come from monday.com's own blog; the vendor pricing page shows EUR for visitors in Europe. 14-day Pro trial per FAQ. Plans start at 3 users, more than 40 users needs a quote.
Who should shortlist monday.com
A strong fit for
- Small and mid-size teams that want customizable boards and many automations.
- Teams that need data hosting in the US, Germany or Australia.
A weak fit for
- Groups larger than 40 users who want self-serve pricing (quote required)
- Solo users or pairs needing more than the free 2-seat plan, since paid plans start at 3 seats.
monday.com alternatives
AsanaCross-functional teams that want timelines and unlimited automations from the Starter tier.
ClickUpSmall and mid-size teams that want one flexible tool replacing several apps.
WrikeMid-size teams running cross-functional projects with approvals.
SmartsheetTeams used to spreadsheets who want structured project tracking.
TrelloSmall teams that want a visual Kanban board with minimal setup.
JiraSoftware and IT teams running agile sprints and backlogs.
Security, admin and compliance
Published certifications include SOC 1 Type II, SOC 2 Type II, SOC 3, ISO/IEC 27001:2022, 27017, 27018, 27032:2023 and 27701, plus CSA STAR and TX-RAMP. Data is hosted in the US, Germany or Australia, assigned by where the first account creator is located. SSO, SCIM, audit log and DPA details are not published in the material we found. Contracts are annual and paid upfront. Ask for those items in writing.
- Data residency
- US, Germany, Australia data centers; assigned by account creator location.
- Certifications
- SOC 1 Type II, SOC 2 Type II, SOC 3, ISO/IEC 27001:2022, ISO/IEC 27017, ISO/IEC 27018, ISO/IEC 27032:2023, ISO/IEC 27701, CSA STAR, TX-RAMP.
Contract and buying terms
- Contract
- Annual paid upfront; yearly plans cancelled within 30 days get partial refund; no refund for downgrades.
- Support
- 24/7 support on Enterprise.
- Starting price
- $9 per seat/month billed annually (Basic), min. 3 seats.
- Pricing model
- Per user.
- Free plan or trial
- Free plan, Free trial.
What to test in a monday.com demo or trial
Build a real workflow on the plan you would actually buy, not Pro by default. Timeline and Gantt start at Standard, time tracking at Pro, and portfolio and resource management only on Enterprise, so test whether your must-have features sit in your tier. Count automation actions against the limits: 250 per month on Standard, 25,000 on Pro. Use the 14-day Pro trial to check how guest access and private boards behave.
Questions to ask monday.com before you sign
These are the points monday.com's public pages leave open. Get the answers in writing before procurement signs off.
- Which plan includes SAML SSO, and what does it cost for our seat count?
- Is SCIM provisioning included, or a paid add-on?
- Which plan includes audit logs, and how long are they kept?
- Can we sign your standard DPA without changes?
- What will the price be at renewal, and is the increase capped?
Things to know before a demo
- Paid plans have a 3-seat minimum; above 40 users a quote is required.
- Per vendor FAQ monthly billing is not discounted and annual saves 18%.
- Resource and portfolio management only on Enterprise; time tracking only from Pro.
- Data is hosted in the US, Germany or Australia based on where the first account creator is located.
- Yearly plans get a partial refund only if cancelled within 30 days.
Head-to-head comparisons
monday.com FAQ
What is monday.com used for?
Customizable boards and generous automation quotas suit small and mid-size teams. Before signing, count seats: paid plans begin at three, and above 40 users you must request a quote. German, US or Australian hosting is selectable, and time tracking needs Pro. It suits small and mid-size teams that want customizable boards and many automations.
Where does monday.com host data?
In the US, Germany or Australia, depending on where the first account creator is located. Confirm the region before creating your account.
Which security certifications does monday.com list?
SOC 1 Type II, SOC 2 Type II, SOC 3, several ISO/IEC standards including 27001:2022 and 27701, CSA STAR and TX-RAMP.
Who is monday.com best for?
Small and mid-size teams wanting customizable boards and many automations, and teams that need hosting in the US, Germany or Australia.
Vendor profile
- Funding or owner
- Publicly listed.
Sources
Every fact on this page comes from monday.com's own pricing, product or documentation pages, G2 and company records, checked on October 24, 2026. Unknown values are left out instead of estimated.