Teamwork review (2026): features, pros and cons, and what to check before you buy
Project management built for agencies and client-services teams, with built-in time tracking, budgets and profitability reports, priced per user.
Our take for buyers
Teamwork is a project management tool built for agencies, consulting and professional services teams. Its draw is built-in time tracking, per-project billable and cost rates, budgets, a Workload Planner and real-time profitability reports. Shortlist it if your team bills clients and needs to see margin per project. The tool also exposes an MCP server for Claude, ChatGPT and Copilot, which may matter if you plan to connect AI assistants.
G2 shows 4.4 from about 1,206 reviews. Support scores 8.8 and task management 9.1, while ease of use scores 8.5, the lowest of the three. It is not the pick for software teams that want sprint-centric tooling, and SSO sits only on the Enterprise quote tier, which matters for IT-led purchases.
Pros
- Task management and client-work features praised in G2 sub-scores (support 8.8, task management 9.1, AI-generated summaries)
Cons
- Ease of use sub-score 8.5, lower than support.
- Best for
- Agencies and professional services teams billing client work.
- Starting price
- Free (up to 5 users); Basics $9.99 per user per month billed annually
- G2 rating
- 4.4 (1,206 reviews)
What is Teamwork?
Project management built for agencies and client-services teams, with built-in time tracking, budgets and profitability reports, priced per user. Agencies and client-services firms that bill by the hour should test it first. Timers, per-project rates, budgets, a workload planner and profitability reports sit beside the tasks. Mind the seat minimums (3 on Basics, 5 on Accelerate) and quote-only SSO.
Category: Project Management Software
Teamwork key features
| Criterion | What we found |
|---|---|
| Task views and planning | Real-time project health views; list, board and Gantt views not confirmed. |
| Workflow automation | AI Project Wizard and AI Teammates. |
| Workload and resource management | Workload Planner and AI utilization summaries. |
| Time tracking and budgets | Built-in timer, timesheet reminders, per-project billable and cost rates and budgets. |
| Reporting and dashboards | Real-time profitability reports. |
| Integrations | 150+ listed in site navigation; MCP server for Claude, ChatGPT, Copilot. |
| Pricing model and real cost | Per user per month; seat minimums of 3 (Basics) and 5 (Accelerate) |
| Target company size | Agencies, consulting and professional services. |
Teamwork plans and pricing
| Plan | Price | Unit | Notes |
|---|---|---|---|
| Free | $0 | user/month | Up to 5 users |
| Basics | $9.99 | user/month billed annually | 3 seat minimum; 14-day trial, no card |
| Accelerate | $24.99 | user/month billed annually | 5 seat minimum |
| Optimize | Contact sales | quote | |
| Enterprise | Contact sales | quote | SSO listed here; dedicated success manager |
Annual saves about 29% vs monthly per pricing page. Separate Teamwork Desk product priced separately. G2 listing shows $10.99 (stale vs vendor page).
Who should shortlist Teamwork
A strong fit for
- Agencies and professional services teams billing client work.
- Teams that need time tracking, budgets and workload planning in one tool.
A weak fit for
- Software teams wanting sprint-centric tooling (Jira is positioned for that)
- Companies needing SSO below the Enterprise quote tier.
Teamwork alternatives
AsanaCross-functional teams that want timelines and unlimited automations from the Starter tier.
monday.comSmall and mid-size teams that want customizable boards and many automations.
ClickUpSmall and mid-size teams that want one flexible tool replacing several apps.
WrikeMid-size teams running cross-functional projects with approvals.
SmartsheetTeams used to spreadsheets who want structured project tracking.
JiraSoftware and IT teams running agile sprints and backlogs.
Security, admin and compliance
Published: SOC 2 Type 2 and ISO/IEC 27001:2022, data hosted on AWS in the US or EU with the choice offered on all plans, and SSO on Enterprise only. Not published: SCIM, audit logs and a DPA. Annual plans are prepaid for the full term, monthly plans carry no long-term commitment, and Enterprise includes a dedicated success manager and implementation support. Ask for the SOC 2 report, confirm the region choice in the contract and ask what audit data is available.
- SAML SSO
- Enterprise (quote)
- Data residency
- US or EU (AWS)
- Certifications
- SOC 2 Type 2, ISO/IEC 27001:2022.
Contract and buying terms
- Contract
- Monthly plans have no long-term commitment; annual prepaid.
- Implementation
- Expert implementation support on Enterprise; free expert training on lower plans.
- Support
- Free expert training on all plans; dedicated success manager and priority support on Enterprise.
- Starting price
- Free (up to 5 users); Basics $9.99 per user per month billed annually.
- Pricing model
- Per user.
- Free plan or trial
- Free plan, Free trial.
What to test in a Teamwork demo or trial
Run a real client project through the trial: set billable rates and a budget, log time with the built-in timer, and check whether the profitability report matches what your finance team expects. Test the Workload Planner with real capacity, and the AI Project Wizard and AI Teammates on a typical brief. Because ease of use scores below support on G2, have a non-expert try to set up a project. Confirm which task views you need, as list, board and Gantt views are not confirmed on the vendor pages. Check the 150+ integrations against your tools.
Questions to ask Teamwork before you sign
These are the points Teamwork's public pages leave open. Get the answers in writing before procurement signs off.
- Is SCIM provisioning included, or a paid add-on?
- Which plan includes audit logs, and how long are they kept?
- Can we sign your standard DPA without changes?
- What will the price be at renewal, and is the increase capped?
Things to know before a demo
- Seat minimums: 3 on Basics, 5 on Accelerate.
- SSO is listed only on the Enterprise column of the pricing page.
- Servers hosted on AWS in the US and EU, choice offered on all plans per pricing page.
- Usage-based AI credits launch November 2026; AI included in paid plans for an introductory period.
- Teamwork Desk (help desk) is a separate product with its own pricing.
Teamwork FAQ
What is Teamwork used for?
Agencies and client-services firms that bill by the hour should test it first. Timers, per-project rates, budgets, a workload planner and profitability reports sit beside the tasks. Mind the seat minimums (3 on Basics, 5 on Accelerate) and quote-only SSO. It suits agencies and professional services teams billing client work.
Does Teamwork support SSO?
SSO is listed only in the Enterprise column of the pricing page, which is a quote tier. Lower plans do not list it.
Where is Teamwork data hosted?
Teamwork hosts on AWS in the US and EU, and the pricing page says you can choose the region on all plans. Confirm the choice in your contract.
Who is Teamwork best for?
It is best for agencies and professional-services teams that bill client work and want time tracking, budgets and workload planning together. It is less suited to software teams wanting sprint tooling.
Sources
Every fact on this page comes from Teamwork's own pricing, product or documentation pages, G2 and company records, checked on October 24, 2026. Unknown values are left out instead of estimated.