GoTo Meeting review (2026): features, pros and cons, and what to check before you buy
Per-organizer meeting tool with 150 to 250 attendee plans and SSO on every plan.
Our take for buyers
GoTo Meeting is a per-organizer meeting tool with 150 attendees on Professional and 250 on Business. SSO appears to be included on every plan, which is unusual at this price, though that is inferred from checkmarks and needs confirming. G2 shows 4.2 from about 17,000 reviews, with users citing ease of use and setup. Enterprise adds onboarding and a dedicated customer success manager.
Shortlist it if you are a small or mid-size business whose meetings are run by a few hosts. Skip it if you need more than 250 attendees on a standard plan or advanced webinars, which appear Enterprise only and are also sold as a separate product. Confirm certifications and the data processing terms in writing, because the vendor page does not list them. Also note that goto.com/pricing is GoTo Connect, a different product, so make sure your quote covers Meeting.
Pros
- Easy to use and set up (G2 sub-scores 8.8 and 8.6)
- Best for
- Small and mid-size businesses that want per-organizer pricing instead of per-attendee.
- Starting price
- USD 12 per organizer/month billed annually (Professional)
- G2 rating
- 4.2 (17,000 reviews)
What is GoTo Meeting?
Per-organizer meeting tool with 150 to 250 attendee plans and SSO on every plan. Costs follow organizers rather than attendees, so a firm with a few hosts and many guests pays little. Professional seats 150 and Business 250, and SSO comes with every plan. Ask whether cloud recording and transcription are limited to Business and Enterprise, and note the Professional price of USD 12. GoTo Meeting is based in Boston, US.
Category: Video Conferencing Software
GoTo Meeting key features
| Criterion | What we found |
|---|---|
| Pricing model | Per organizer per month; attendees do not need licenses. |
| Target company size | SMB to mid-market. |
| Participant and meeting length limits | 150 (Professional), 250 (Business), Enterprise up to 250 per vendor page. |
| Security and compliance | SSO, encrypted sessions, end-to-end encryption, meeting lock; certifications not listed on the page. |
| Recording and AI transcription | Cloud recording and transcription appear to be Business and Enterprise only (inferred from checkmarks) |
| Webinars and large events | Advanced webinar features appear Enterprise only; webinars also sold as a separate product. |
GoTo Meeting plans and pricing
| Plan | Price | Unit | Notes |
|---|---|---|---|
| Professional | USD 12 annual / 14 monthly | per organizer/month | 150 participants |
| Business | USD 16 annual / 19 monthly | per organizer/month | 250 participants; cloud recording and transcription |
| Enterprise | Contact sales | custom | CSM, onboarding, volume discounts |
USD prices come from a third-party summary of goto.com/pricing/meeting and are not confirmed on the vendor page. Plan names and participant limits match the vendor page. 14-day free trial, no card (goto.com/meeting).
Who should shortlist GoTo Meeting
A strong fit for
- Small and mid-size businesses that want per-organizer pricing instead of per-attendee.
- Teams needing 250 attendees without separate webinar licensing.
A weak fit for
- Buyers needing more than 250 attendees on standard plans (a review site says Enterprise supports 3,000, not confirmed by the vendor)
GoTo Meeting alternatives
Zoom WorkplaceTeams whose main need is reliable video meetings with chat attached.
Cisco WebexEnterprises that want meetings plus calling and room hardware from one vendor.
Zoho MeetingSmall teams already on Zoho apps that want meetings and webinars from one vendor.
RingCentral VideoCompanies already on RingCentral phone/messaging that want video in the same admin console.
Dialpad MeetingsTeams already buying Dialpad for calling that want meetings in the same app.
Google MeetTeams already on Google Workspace that want meetings tied to Calendar and Gmail.
Security, admin and compliance
The vendor page lists SSO, encrypted sessions, end-to-end encryption and meeting lock. SSO appears on all plans, but that is inferred from checkmarks. Certifications are not listed on the page. SCIM, audit logs, data residency and a DPA are not published. Enterprise includes onboarding, training and a dedicated customer success manager. Billing is monthly or annual, and renewal terms are not stated. Ask for certifications and a DPA in writing, and note that the USD prices were not confirmed on the vendor page.
- SAML SSO
- Appears included in all plans (inferred from checkmarks)
Contract and buying terms
- Contract
- Monthly or annual billing; 14-day trial.
- Implementation
- Enterprise includes onboarding and training.
- Support
- Enterprise includes a dedicated CSM.
- Starting price
- USD 12 per organizer/month billed annually (Professional)
- Pricing model
- Per organizer.
- Free plan or trial
- Free trial.
What to test in a GoTo Meeting demo or trial
Test hosting with the number of attendees you actually have, since limits are 150 on Professional and 250 on Business. Check that cloud recording and transcription work as expected, because they appear to be Business and Enterprise only. Verify SSO on the plan you would buy and do not rely on the inferred checkmark. Test encrypted sessions, meeting lock and end-to-end encryption settings. Ask whether your webinar needs force a separate product, and whether Enterprise onboarding and the dedicated CSM are worth it for you. Use the 14-day trial.
Questions to ask GoTo Meeting before you sign
These are the points GoTo Meeting's public pages leave open. Get the answers in writing before procurement signs off.
- Is SCIM provisioning included, or a paid add-on?
- Which plan includes audit logs, and how long are they kept?
- Where is our data stored, and can we choose the region?
- Can we sign your standard DPA without changes?
- What will the price be at renewal, and is the increase capped?
Things to know before a demo
- Recording and transcription look gated to Business (USD 16 to 19), not the entry plan.
- SSO appears on all plans, unusual at this price point (inferred from checkmarks).
- Pricing is per organizer, so only hosts need seats.
- Goto.com/pricing is GoTo Connect, a different product; the Meeting plans live at /pricing/meeting.
GoTo Meeting FAQ
What is GoTo Meeting used for?
Costs follow organizers rather than attendees, so a firm with a few hosts and many guests pays little. Professional seats 150 and Business 250, and SSO comes with every plan. Ask whether cloud recording and transcription are limited to Business and Enterprise, and note the Professional price of USD 12. It suits small and mid-size businesses that want per-organizer pricing instead of per-attendee.
Does GoTo Meeting support SSO?
SSO appears to be included on all plans, but this is inferred from checkmarks. Confirm with GoTo for the plan you plan to buy.
How many attendees does GoTo Meeting support?
150 on Professional and 250 on Business. Enterprise is up to 250 per the vendor page, and a review site claims 3,000, which the vendor does not confirm.
Who is GoTo Meeting best for?
Small and mid-size businesses that prefer per-organizer pricing and need up to 250 attendees without separate webinar licensing.
Vendor profile
- Headquarters
- Boston, US.
Sources
Every fact on this page comes from GoTo Meeting's own pricing, product or documentation pages, G2 and company records, checked on October 24, 2026. Unknown values are left out instead of estimated.