Greenhouse review (2026): features, pros and cons, and what to check before you buy
Structured-hiring ATS sold in three quote-only tiers (Core, Plus, Pro) for mid-size and enterprise hiring teams.
Our take for buyers
Greenhouse is an applicant tracking system built around structured hiring, with scorecards and interviews as its core positioning. G2 shows 4.4 from 3,954 reviews. Reviewers say it integrates easily with other HR and recruiting tools and has a clear interface. Shortlist it if you are a mid-size or enterprise hiring team that wants process discipline. The vendor also has a dedicated enterprise page for larger teams.
Note the complaints: limited customization, especially in reporting and scheduling, plus a steep learning curve and some functionality gaps. The tier you pick matters more than usual for admins, because the audit log, session time-outs and developer sandbox are Pro only. Ask for a demo that covers your reporting and scheduling needs, because that is where reviewers report gaps. The company has been majority-owned by TPG Growth since January 2021, which may matter in a vendor risk review.
Pros
- Integrates easily with other HR and recruiting tools.
- Clear, navigable interface for hiring teams.
Cons
- Limited customization, especially in reporting and scheduling.
- Steep learning curve and some functionality gaps.
- Best for
- Mid-size and enterprise teams that want structured interviews, scorecards and deep integrations.
- Starting price
- Contact sales
- G2 rating
- 4.4 (3,954 reviews)
What is Greenhouse?
Structured-hiring ATS sold in three quote-only tiers (Core, Plus, Pro) for mid-size and enterprise hiring teams. Mid-size and enterprise recruiters who run structured interviews with scorecards should shortlist it. Three quote-only tiers (Core, Plus, Pro) mean no self-serve price for small teams. Audit logs and session time-out settings are Pro only, so confirm the tier early. Greenhouse was founded in 2012 and is based in New York, US.
Category: Applicant Tracking Systems
Greenhouse key features
| Criterion | What we found |
|---|---|
| Pipeline and hiring-team collaboration | Structured hiring with scorecards is the vendor's core positioning (not confirmed by the vendor) |
| Pricing model and real cost | Quote only; three tiers (Core, Plus, Pro) priced by hiring volume, complexity and features. |
| Target company size | Mid-size to enterprise (vendor has a dedicated enterprise page); no small-business self-serve price. |
Greenhouse plans and pricing
| Plan | Price | Unit | Notes |
|---|---|---|---|
| Core | Contact sales | SSO included per plan table | |
| Plus | Contact sales | Adds automated user management and dependent custom fields | |
| Pro | Contact sales | Adds audit log, application limits, configurable session time-outs, developer sandbox |
Vendor FAQ says pricing depends on plan, hiring volume, organizational complexity and required features. No prices, seat minimums or contract terms published.
Who should shortlist Greenhouse
A strong fit for
- Mid-size and enterprise teams that want structured interviews, scorecards and deep integrations.
- Companies that need an audit log and configurable session time-outs (Pro tier only)
A weak fit for
- Small teams that need a published price or a self-serve start.
- Buyers who want heavy report and scheduling customization out of the box (a common review complaint)
Greenhouse alternatives
LeverTeams that want ATS and sourcing CRM in one tool.
AshbyStartups up to 100 employees wanting one published monthly price.
SmartRecruitersHigh-volume and mid-market to enterprise hiring.
iCIMSLarge employers with complex high-volume hiring.
WorkableSmall and mid-size teams that want a published price and a 15-day trial.
BambooHRSmall and mid-size US companies that want HRIS first and light recruiting in the same system.
Security, admin and compliance
SSO is included in all three tiers, per the vendor plan table. The audit log, configurable session time-outs and developer sandbox are Pro only, and automated user management is Plus and Pro, so Core buyers cannot automate provisioning. SCIM is not stated. Greenhouse lists SOC 1 Type 2, SOC 2 Type 2, ISO 27001, ISO 27701 and the EU-US Data Privacy Framework with UK and Swiss extensions. EU hosting is not confirmed. A DPA and contract terms are not published.
- SAML SSO
- All three tiers (Core, Plus, Pro) per the vendor plan table.
- SCIM provisioning
- Not stated; vendor lists 'automated user management' for Plus and Pro only.
- Audit logs
- Pro only.
- Data residency
- Not found (EU hosting not confirmed)
- Certifications
- SOC 1 Type 2, SOC 2 Type 2, ISO 27001, ISO 27701, EU-US Data Privacy Framework (and UK/Swiss extensions)
Contract and buying terms
- Contract
- Annual contract assumed typical but not published; plans can be upgraded at any time per FAQ.
- Starting price
- Contact sales.
- Pricing model
- Custom.
- Free plan or trial
- No.
What to test in a Greenhouse demo or trial
Ask for a demo built around your own hiring process. Build a structured interview with scorecards and walk a candidate through the pipeline. Test the reporting and scheduling you need, since limited customization there is a common review complaint. Check the integrations with your HRIS and other recruiting tools, because reviewers praise them but the count is not published. Confirm which tier you need: automated user management is Plus and Pro, while the audit log and sandbox are Pro. Budget time for the learning curve.
Questions to ask Greenhouse before you sign
These are the points Greenhouse's public pages leave open. Get the answers in writing before procurement signs off.
- Can we sign your standard DPA without changes?
- What will the price be at renewal, and is the increase capped?
Things to know before a demo
- No prices are published: pricing page tells buyers to request a demo.
- SSO appears in every tier's plan table, but audit log, configurable session time-outs and developer sandbox are Pro only.
- Automated user management is Plus and Pro only, so Core buyers cannot automate account provisioning.
- Majority-owned by TPG Growth since January 2021.
Head-to-head comparisons
Greenhouse FAQ
What is Greenhouse used for?
Mid-size and enterprise recruiters who run structured interviews with scorecards should shortlist it. Three quote-only tiers (Core, Plus, Pro) mean no self-serve price for small teams. Audit logs and session time-out settings are Pro only, so confirm the tier early. It suits mid-size and enterprise teams that want structured interviews, scorecards and deep integrations.
Does Greenhouse support SSO?
Yes. SSO appears in all three tiers, Core, Plus and Pro, per the vendor plan table.
Which Greenhouse plan has an audit log?
Pro only. The audit log, application limits, configurable session time-outs and developer sandbox are all Pro features.
Does Greenhouse support automated user provisioning?
Automated user management is listed for Plus and Pro only, so Core buyers cannot automate account provisioning. SCIM itself is not stated.
Vendor profile
- Founded
- 2012.
- Headquarters
- New York, US.
- Employees
- Estimates range 201-500 to 501-1000 (third-party)
- Funding or owner
- TPG Growth took a majority stake in January 2021 (reported about $500M investment)
Sources
Every fact on this page comes from Greenhouse's own pricing, product or documentation pages, G2 and company records, checked on October 24, 2026. Unknown values are left out instead of estimated.