Shopify POS review (2026): features, pros and cons, and what to check before you buy
In-person selling layer for Shopify stores, with a free baseline in every plan and a paid POS Pro add-on per location.
Our take for buyers
Shopify POS fits merchants already running a Shopify online store who are adding physical locations and want unified web and store inventory. It is Shopify's in-person layer, with Shopify card readers plus a tablet or phone. G2 shows 4.4 from 335 reviews, and reviewers praise intuitive design, easy setup and strong reporting. It requires a Shopify plan, so it is a decision about the whole Shopify stack.
It is a weaker fit for restaurants needing table service and for stores outside Shopify. Reviewers also report slow support in busy periods and limited inventory depth. No SSO, SCIM, audit log, data residency or DPA details are published for POS. Ask Shopify which admin controls come with POS Pro staff roles.
Pros
- Intuitive design and strong reporting.
- Easy setup.
Cons
- Support can be slow in busy periods.
- Inventory depth.
- Per-location billing surprises reported.
- Best for
- Merchants already running a Shopify online store who add physical locations.
- Starting price
- POS included in every Shopify plan; Basic from $39/month (third-party), POS Pro $89/location/month
- G2 rating
- 4.4 (335 reviews)
What is Shopify POS?
In-person selling layer for Shopify stores, with a free baseline in every plan and a paid POS Pro add-on per location. Shopify POS adds in-person selling to a Shopify store, with a baseline in every plan and POS Pro at $89 per location per month. It requires a Shopify plan, and inventory management sits in POS Pro rather than the free baseline. Shopify POS was founded in 2006 and is based in Ottawa, Canada.
Category: POS Systems
Shopify POS key features
| Criterion | What we found |
|---|---|
| Hardware and terminals | Shopify card readers plus tablet or phone; hardware prices not confirmed by the vendor. |
| Payment processing terms | Shopify Payments; in-person 2.6%/2.5%/2.4% + 10c by plan (third-party); EU page 1.5%/1.3%/1.2%. |
| Inventory management | Inventory management is in POS Pro, not the free baseline (EU page) |
| Online and omnichannel sales | Native: same Shopify store and catalog online and in store. |
| Industry features | Retail focused. |
| Reporting and analytics | G2 reviewers praise reporting. |
| Pricing model | Shopify plan + POS Pro per location + processing. |
| Target company size | Small to enterprise (Plus) |
Shopify POS plans and pricing
| Plan | Price | Unit | Notes |
|---|---|---|---|
| POS Pro | $89 | per location per month | $79 billed annually (third-party, May 2026); adds staff roles, inventory tools, customer profiles |
| Shopify Basic / Grow / Advanced | $39 / $105 / $399 | per month | Third-party; in-person rates 2.6%/2.5%/2.4% + 10c |
Shopify EU page (EUR) shows POS Pro at 79 EUR/month per location billed yearly and Basic 36 EUR; US figures are from third-party sources and should be checked. Plus includes POS Pro for first 20 retail locations (third-party).
Who should shortlist Shopify POS
A strong fit for
- Merchants already running a Shopify online store who add physical locations.
- Retailers wanting unified web and store inventory.
A weak fit for
- Restaurants needing table service.
- Stores not on Shopify (POS requires a Shopify plan)
Shopify POS alternatives
Square POSSingle-shop retailers and service businesses that want to start at $0 software.
LightspeedMulti-category retailers needing deeper inventory and reporting.
CloverSmall restaurants and retailers wanting bundled hardware plus software.
Epos NowSmall retail and hospitality shops wanting bundled hardware.
SumUpMicro-merchants and market stalls wanting no monthly fee.
HeartlandMerchants who want POS and processing from one provider.
Contract and buying terms
- Starting price
- POS included in every Shopify plan; Basic from $39/month (third-party), POS Pro $89/location/month.
- Pricing model
- Plan + per location.
- Free plan or trial
- Free trial.
What to test in a Shopify POS demo or trial
Set up one location on the free baseline, then trial POS Pro to see what you actually need. Check staff roles, inventory tools and customer profiles, since those are Pro features. Test inventory sync between your online store and the shop floor, and push on depth, as reviewers cite inventory as a weak point. Test card reader hardware, since hardware prices are not published here. Contact support during a busy period to gauge response times.
Questions to ask Shopify POS before you sign
These are the points Shopify POS's public pages leave open. Get the answers in writing before procurement signs off.
- Which plan includes SAML SSO, and what does it cost for our seat count?
- Is SCIM provisioning included, or a paid add-on?
- Which plan includes audit logs, and how long are they kept?
- Where is our data stored, and can we choose the region?
- Can we sign your standard DPA without changes?
- Is there a monthly option, and what are the cancellation and renewal terms?
- What will the price be at renewal, and is the increase capped?
Things to know before a demo
- Staff roles, inventory management and customer profiles require POS Pro, not the included baseline.
- Pro is billed per location, so extra stores multiply cost.
- Plus includes POS Pro for the first 20 retail locations (third-party)
Shopify POS FAQ
What is Shopify POS used for?
Shopify POS adds in-person selling to a Shopify store, with a baseline in every plan and POS Pro at $89 per location per month. It requires a Shopify plan, and inventory management sits in POS Pro rather than the free baseline. It suits merchants already running a Shopify online store who add physical locations.
Who is Shopify POS best for?
Merchants already running a Shopify online store who add physical locations, and retailers wanting unified web and store inventory.
What do reviewers say about Shopify POS?
G2 reviewers praise intuitive design, easy setup and strong reporting. Complaints include slow support in busy periods, limited inventory depth and surprise per-location billing.
Does Shopify POS publish SSO or audit log details?
No. SSO, SCIM, audit logs, data residency and a DPA are not published for POS, so ask Shopify directly.
Vendor profile
- Founded
- 2006.
- Headquarters
- Ottawa, Canada.
- Employees
- 7,600 (2025)
- Funding or owner
- Public (Nasdaq/TSX: SHOP)
Sources
Every fact on this page comes from Shopify POS's own pricing, product or documentation pages, G2 and company records, checked on October 24, 2026. Unknown values are left out instead of estimated.