Whereby review (2026): features, pros and cons, and what to check before you buy
Browser-based video meetings with permanent room links, hosted mostly in the EU.
Our take for buyers
Whereby is a browser-based video meeting tool with permanent room links, hosted mostly in the EU on AWS Dublin. Shortlist it if you are an EU-based buyer who wants EU hosting and ISO 27001, or a small team that wants link-based rooms with no installs. It is not for teams needing webinars, AI notes or room hardware, none of which are described, nor for buyers needing SSO, which is not documented. G2 rates it 4.6 from 1,160 reviews.
Reviewers praise how easy it is to join from a browser with no install. Plan limits shape the fit: Free allows 4 attendees and 30 minutes, Pro 100 attendees and 3 rooms, and Business 200 attendees, unlimited rooms and a custom subdomain, with a three-host minimum. Calendar integration names Google Calendar; Slack and Teams are not mentioned. Whereby says it does not store audio or video itself.
Pros
- Easy to join from a browser with no install.
- Best for
- Small teams and client-facing professionals who want link-based rooms without installs.
- Starting price
- $0 Free; Pro $10.99/host/month
- G2 rating
- 4.6 (1,160 reviews)
What is Whereby?
Browser-based video meetings with permanent room links, hosted mostly in the EU. Attendees click a permanent room link in the browser, with nothing to install, which suits consultants and small teams meeting clients. Free allows 4 attendees for 30 minutes; Pro at $10.99 and Business at $13.99 raise that to 100 and 200. EU hosting with ISO 27001 helps privacy reviews. Whereby was founded in 2013.
Category: Video Conferencing Software
Whereby key features
| Criterion | What we found |
|---|---|
| Pricing model | Per host: Free, Pro $10.99, Business $13.99 per month. |
| Target company size | Individuals and small teams; Embedded product for developers. |
| Participant and meeting length limits | Free 4 attendees/30 min; Pro 100; Business 200; unlimited length on paid. |
| Security and compliance | ISO 27001; AES-256 at rest, TLS 1.2; E2E on small rooms; HIPAA not mentioned. |
| Recording and AI transcription | Local recording; unlimited recording on Pro; AI transcription not mentioned. |
| Calendar and chat integrations | Google Calendar named; Slack and Teams not mentioned. |
| Meeting room and hardware support | Not described; browser-based. |
Whereby plans and pricing
| Plan | Price | Unit | Notes |
|---|---|---|---|
| Free | $0 | 1 host | 4 attendees, 30 min, 1 room |
| Pro | $10.99 | per host per month | 100 attendees, unlimited length, 3 rooms, branding, unlimited recording |
| Business | $13.99 | per host per month | Minimum 3 hosts, 200 attendees, unlimited rooms, custom subdomain |
Prices shown in USD excl. VAT. Annual toggle says Save 17%, annual amounts not captured.
Who should shortlist Whereby
A strong fit for
- Small teams and client-facing professionals who want link-based rooms without installs.
- EU-based buyers wanting EU hosting and ISO 27001.
A weak fit for
- Teams needing webinars, AI notes or room hardware (not described)
- Buyers needing SSO (not documented)
Whereby alternatives
Zoom WorkplaceTeams whose main need is reliable video meetings with chat attached.
Google MeetTeams already on Google Workspace that want meetings tied to Calendar and Gmail.
Jitsi MeetTeams with IT staff who want to self-host and control data.
Zoho MeetingSmall teams already on Zoho apps that want meetings and webinars from one vendor.
Dialpad MeetingsTeams already buying Dialpad for calling that want meetings in the same app.
GoTo MeetingSmall and mid-size businesses that want per-organizer pricing instead of per-attendee.
Security, admin and compliance
Whereby publishes ISO 27001 (since February 2022, renewed 2025), AES-256 at rest, TLS 1.2 and end-to-end encryption on small rooms, with data hosted mostly on AWS Dublin. SOC 2 applies to its data centres and is not stated for Whereby itself. HIPAA is not mentioned. SSO, SCIM, audit logs and a DPA are not documented, so request them in writing. Monthly billing is available, and the Business plan needs at least 3 hosts.
- Data residency
- EU (AWS Dublin)
- Certifications
- ISO 27001.
Contract and buying terms
- Contract
- Monthly plan available; free plan 'always free' question not answered in capture.
- Starting price
- $0 Free; Pro $10.99/host/month.
- Pricing model
- Per host.
- Free plan or trial
- Free plan.
What to test in a Whereby demo or trial
Test the join flow with external guests on phones and different browsers, since ease of joining is the main strength. Create a permanent room for a client and check branding on Pro. Try each recording path: local recording, your own S3 bucket and paid Whereby storage. Check the Google Calendar link against your workflow and note what is missing, as Slack and Teams are not mentioned. Test your largest meeting against the 100 attendee limit on Pro or 200 on Business, using the free plan for a first look.
Questions to ask Whereby before you sign
These are the points Whereby's public pages leave open. Get the answers in writing before procurement signs off.
- Which plan includes SAML SSO, and what does it cost for our seat count?
- Is SCIM provisioning included, or a paid add-on?
- Which plan includes audit logs, and how long are they kept?
- Can we sign your standard DPA without changes?
- What will the price be at renewal, and is the increase capped?
Things to know before a demo
- Business plan requires at least 3 hosts.
- Data hosted mostly on AWS Dublin, so it stays in the EU.
- Whereby says it does not store audio or video itself; recordings go local, to your own S3 bucket or paid Whereby storage.
- ISO 27001 since Feb 2022, renewed 2025; SOC 2 applies to data centres, not stated for Whereby itself.
- Separate Embedded product for developers is priced by usage.
Whereby FAQ
What is Whereby used for?
Attendees click a permanent room link in the browser, with nothing to install, which suits consultants and small teams meeting clients. Free allows 4 attendees for 30 minutes; Pro at $10.99 and Business at $13.99 raise that to 100 and 200. EU hosting with ISO 27001 helps privacy reviews. It suits small teams and client-facing professionals who want link-based rooms without installs.
Does Whereby support SAML SSO?
SSO is not documented. Ask Whereby directly if you need single sign-on, SCIM or audit logs.
Where is Whereby data hosted?
Data is hosted mostly on AWS in Dublin, so it stays in the EU. Whereby says it does not store audio or video itself; recordings go local, to your own S3 bucket or to paid Whereby storage.
Is Whereby ISO 27001 certified?
Yes. Whereby lists ISO 27001, held since February 2022 and renewed in 2025. SOC 2 applies to its data centres, not stated for Whereby itself.
Vendor profile
- Founded
- 2013.
Sources
Every fact on this page comes from Whereby's own pricing, product or documentation pages, G2 and company records, checked on October 24, 2026. Unknown values are left out instead of estimated.