YouCanBookMe review (2026): features, pros and cons, and what to check before you buy
Booking-page tool with tiers by calendar connections and number of booking pages, plus a per-member Teams plan.
Acquired: Acquired by Capacity (support automation) in February 2025 (Capacity press release dated 4 Feb 2025 per CB Insights; SalesTechStar coverage); still sold as YouCanBookMe.
Our take for buyers
YouCanBookMe was acquired by Capacity, a support automation company, in February 2025 and is still sold as YouCanBookMe. For a buyer, that means the roadmap now sits with a different owner, which is worth asking about. The tool suits small businesses that want branded booking pages with SMS reminders, and teams of up to 50 that need round robin on the Teams plan.
Shortlist it for individuals and small teams. Skip it if you need published SSO or SCIM, since neither is documented, or if you have more than 50 members, because those accounts have to go through sales. G2 shows a 4.7 rating from 1,934 reviews, with praise for customizable booking pages, ease of use and responsive support.
Pros
- Customizable booking pages.
- Ease of use and responsive support.
Cons
- Learning curve for advanced setup.
- Best for
- Small businesses wanting branded booking pages with SMS reminders.
- Starting price
- Free; Individual about $8.10/month billed annually
- G2 rating
- 4.7 (1,934 reviews)
What is YouCanBookMe?
Booking-page tool with tiers by calendar connections and number of booking pages, plus a per-member Teams plan. YouCanBookMe offers branded booking pages with plans tiered by calendar connections and booking pages, plus a per-member Teams plan with round robin. It has been acquired, and reviewers praise customization while noting a learning curve for advanced setup. YouCanBookMe was founded in 2011 and is based in Bedford, UK.
Category: Appointment Scheduling Software
YouCanBookMe key features
| Criterion | What we found |
|---|---|
| Pricing model | Tiered by calendar connections and booking pages; Teams per member. |
| Target company size | Individuals to teams up to 50 members. |
| Calendar sync | 1 to 10 calendar connections depending on plan. |
| Reminders and no-show reduction | Reminder emails and SMS (SMS is an extra-cost add-on) |
| Payments and deposits | Stripe payments (Apple Pay, Google Pay, cards) |
| Team and round-robin scheduling | Round robin on Teams only. |
| Branding and website embedding | Custom branding from Individual. |
| CRM and video integrations | Zoom, Teams, Meet; HubSpot and Zapier from Professional. |
YouCanBookMe plans and pricing
| Plan | Price | Unit | Notes |
|---|---|---|---|
| Free | $0 | month | 1 calendar, 1 booking page, free-forever with 'Powered by' badge |
| Individual | $8.10 annual / $7.20 two-year | per month | 2 calendars, 2 booking pages |
| Professional | $11.70 annual / $10.40 two-year | per month | 6 calendars, 10 booking pages, workflows, dedicated SMS line |
| Teams | $16.20 annual / $14.40 two-year | per member per month | Round robin, roles, central billing, API |
Prices are from the YCBM help center; the vendor pricing page does not show the paid-plan amounts. Monthly list prices appear to be 10% higher (Teams $18) per a third-party guide. 14-day trial, 30-day money-back guarantee on paid plans.
Who should shortlist YouCanBookMe
A strong fit for
- Small businesses wanting branded booking pages with SMS reminders.
- Teams of up to 50 needing round robin on the Teams plan.
A weak fit for
- Buyers needing published SSO or SCIM.
- Large teams above 50 members (must contact sales)
YouCanBookMe alternatives
CalendlySales and customer-facing teams needing round-robin and routing.
Acuity SchedulingService businesses (coaches, salons, consultants) booking client appointments.
SavvyCalSmall teams that want round robin and collective booking without a premium tier.
SetmoreSmall teams of up to 4 that want a free booking page with payments.
SimplyBook.meSmall service businesses that need payments, deposits and a branded client app.
DoodleCoordinating meeting times across many external participants with group polls.
Security, admin and compliance
The vendor does not publish SSO on its pricing page, and SCIM, audit logs, data residency and DPA terms are not published either. Ask for all of them in writing before you sign. On the contract side, billing runs monthly, annual (10% off) or two-year (20% off), paid plans have a 30-day money-back guarantee, and teams above 50 members must contact sales. The vendor is based in Bedford, UK, and was acquired in 2025, so ask how the new ownership affects support.
- SAML SSO
- Not mentioned on pricing page.
Contract and buying terms
- Contract
- 30-day money-back on paid plans; more than 50 members must contact sales.
- Starting price
- Free; Individual about $8.10/month billed annually.
- Pricing model
- Per user.
- Free plan or trial
- Free plan, Free trial.
What to test in a YouCanBookMe demo or trial
Test the booking page customization first, since reviewers praise it, and check that branding works on the plan you would buy, because custom branding starts on Individual. Connect every calendar your team uses, because plans cap calendar connections from 1 to 10. If you need round robin, trial the Teams plan, as it is the only one with it. Try Stripe payments, Zoom, Teams or Meet links, and the HubSpot and Zapier connections, which start on Professional. Reviewers mention a learning curve for advanced setup, so give someone time to build a realistic workflow.
Questions to ask YouCanBookMe before you sign
These are the points YouCanBookMe's public pages leave open. Get the answers in writing before procurement signs off.
- Is SCIM provisioning included, or a paid add-on?
- Which plan includes audit logs, and how long are they kept?
- Where is our data stored, and can we choose the region?
- Can we sign your standard DPA without changes?
- What will the price be at renewal, and is the increase capped?
Things to know before a demo
- Acquired by Capacity in 2025, so roadmap now sits with a support-automation company.
- SMS is an extra-cost add-on even on top plans.
- Free plan forces a 'Powered by' badge on booking pages and emails.
- Teams above 50 members need a sales quote.
- UK customers pay 20% VAT on top.
YouCanBookMe FAQ
What is YouCanBookMe used for?
YouCanBookMe offers branded booking pages with plans tiered by calendar connections and booking pages, plus a per-member Teams plan with round robin. It has been acquired, and reviewers praise customization while noting a learning curve for advanced setup. It suits small businesses wanting branded booking pages with SMS reminders.
Does YouCanBookMe support SAML SSO?
SSO is not mentioned on the pricing page, and SCIM is not published either. Ask the vendor directly if single sign-on is a requirement.
Who is YouCanBookMe best for?
Small businesses that want branded booking pages with SMS reminders, and teams of up to 50 that need round robin on Teams. Larger teams must contact sales.
Who owns YouCanBookMe?
Capacity, a support automation company, acquired it in February 2025. It is still sold as YouCanBookMe, so ask about roadmap commitments during your evaluation.
Vendor profile
- Founded
- 2011.
- Headquarters
- Bedford, UK.
- Funding or owner
- Previously self-funded; acquired by Capacity in 2025.
Sources
Every fact on this page comes from YouCanBookMe's own pricing, product or documentation pages, G2 and company records, checked on October 24, 2026. Unknown values are left out instead of estimated.