Read AI review (2026): features, pros and cons, and what to check before you buy
Cross-platform meeting, email and chat summarizer with a free tier and a SAML/SCIM tier only on its top plan.
Our take for buyers
Read AI summarizes meetings, email and chat in one tool. Shortlist it if you want cross-platform summaries for Zoom, Microsoft Teams and Google Meet, with action items, highlights and sentiment. A bot can join meetings, and desktop and mobile apps can capture without joining. G2 rates it 4.0 out of 5 from 38 reviews, so treat reviews as a thin signal.
Reviewers like automatic summaries and action items that replace manual notes, plus sentiment and engagement analysis. A noted weakness is that summaries can miss subtle context in fast discussions, and the G2 support score trails peers. The most important buying point is that SAML and SCIM are only on Enterprise+, the most expensive tier.
Pros
- Automatic summaries and action items replace manual notes.
- Sentiment and engagement analysis.
Cons
- Summaries can miss subtle context in fast discussions.
- Support score on G2 comparison lower than peers.
- Best for
- Teams that want meetings, email and messages summarized in one tool.
- Starting price
- $15 per user/month billed annually (Pro)
- G2 rating
- 4.0 (38 reviews)
What is Read AI?
Cross-platform meeting, email and chat summarizer with a free tier and a SAML/SCIM tier only on its top plan. Worth a look if you want one summarizer across meetings, email and chat, and the $15 Pro plan fits a tight budget. Security buyers should note that SAML and SCIM appear only on the top plan, and Enterprise requires at least five licenses. Read AI was founded in 2021 and is based in Seattle, US.
Category: AI Meeting Assistants
Read AI key features
| Criterion | What we found |
|---|---|
| Pricing model | Per user, four tiers; all seats on the same plan. |
| Target company size | Individuals to enterprise; Enterprise needs 5+ licenses. |
| Transcription accuracy and languages | Meeting reports in 16+ languages (Free plan page says 20+; inconsistent) |
| Meeting platform support | Zoom, Microsoft Teams, Google Meet; desktop apps and mobile for in-person. |
| Summaries and action items | Summaries, highlights, action items, sentiment (G2 reviewers) |
| CRM and workflow integrations | Salesforce, HubSpot, Notion, Jira, Confluence, Zapier, webhooks on Pro and up. |
| Privacy and security | HIPAA support on Enterprise+; SOC 2 not stated on pricing page. |
| Bot-based vs botless capture | Bot joins Zoom/Teams/Meet; desktop and mobile apps capture without joining; admins control which meetings Read joins. |
Read AI plans and pricing
| Plan | Price | Unit | Notes |
|---|---|---|---|
| Free | $0 | per user | 5 transcripts/month, 1 hour max meeting |
| Pro | $15 annual / $19.75 monthly | per user/month | unlimited transcripts, 4 hour max meeting |
| Enterprise | $22.50 annual / $29.75 monthly | per user/month | 5+ licenses required; playback and highlights |
| Enterprise+ | $29.75 annual / $39.75 monthly | per user/month | HIPAA, SAML, SCIM, custom retention |
All licenses in a workspace must share one plan. Annual volume discounts: 10% at 100+, 15% at 500+, 20% at 1,000+ licenses.
Who should shortlist Read AI
A strong fit for
- Teams that want meetings, email and messages summarized in one tool.
- Budget buyers on the $15 Pro plan with unlimited transcripts.
A weak fit for
- Buyers needing SSO below the top tier (SAML and SCIM only on Enterprise+)
- Teams that cannot buy a 5+ license minimum for Enterprise.
Read AI alternatives
Otter.aiIndividuals and small teams wanting a free or low-cost transcription tool.
Fireflies.aiTeams wanting broad integrations and a free tier.
FathomIndividuals and small teams wanting unlimited free recording.
AvomaSales and customer success teams wanting meeting notes plus coaching.
FellowTeams that want agendas, notes and follow-ups in one tool.
tl;dvTeams that want EU-hosted meeting data and a low per-seat price.
Security, admin and compliance
SAML SSO and SCIM are published for Enterprise+ only, along with HIPAA support on request and custom retention. SOC 2 is not stated on the pricing page, and audit logs, data residency and DPA terms are not published. Enterprise needs 5+ licenses and every workspace license must share one plan. Payment is by card, monthly plans are available, cancellation keeps access to period end, and refunds are not offered. Enterprise+ includes onboarding with a specialist.
- SAML SSO
- Enterprise+ only (SAML)
- SCIM provisioning
- Enterprise+ only.
- Certifications
- HIPAA (Enterprise+, on request)
Contract and buying terms
- Contract
- Monthly plans available.
- Implementation
- Enterprise+ includes workspace onboarding with a specialist.
- Support
- Premium support on Enterprise; prioritized on Enterprise and Enterprise+.
- Starting price
- $15 per user/month billed annually (Pro)
- Pricing model
- Per user.
- Free plan or trial
- Free plan.
What to test in a Read AI demo or trial
Record a fast, overlapping meeting and compare the summary with your own notes, since reviewers say subtle context gets missed. Test both capture modes: the bot joining Zoom, Teams or Meet, and the desktop or mobile app capturing without joining. Check how admins control which meetings Read joins. Try the CRM and tool integrations you rely on, such as Salesforce, HubSpot or Jira. If you need non-English meetings, test them, because the language count differs between pages. Open a support request during the trial.
Questions to ask Read AI before you sign
These are the points Read AI's public pages leave open. Get the answers in writing before procurement signs off.
- Which plan includes audit logs, and how long are they kept?
- Where is our data stored, and can we choose the region?
- Can we sign your standard DPA without changes?
- What will the price be at renewal, and is the increase capped?
Things to know before a demo
- SAML and SCIM only on Enterprise+, the most expensive tier.
- Enterprise requires 5+ licenses and all workspace licenses must share one plan.
- Card payment only; no refunds, access continues to period end.
- Rating on G2 (about 4.0) is the lowest in this batch among tools with 30+ reviews.
Read AI FAQ
What is Read AI used for?
Worth a look if you want one summarizer across meetings, email and chat, and the $15 Pro plan fits a tight budget. Security buyers should note that SAML and SCIM appear only on the top plan, and Enterprise requires at least five licenses. It suits teams that want meetings, email and messages summarized in one tool.
Does Read AI support SAML SSO?
Yes, but only on Enterprise+, the top plan at $29.75 per user per month annual. SCIM is also limited to that tier.
Is Read AI HIPAA compliant?
HIPAA support is offered on Enterprise+ on request. SOC 2 is not stated on the pricing page, so ask for the vendor's current reports.
Who is Read AI best for?
Teams that want meetings, email and messages summarized in one tool, and budget buyers on the Pro plan. It is a poor fit if you need SSO below the top tier.
Vendor profile
- Founded
- 2021.
- Headquarters
- Seattle, US.
- Funding or owner
- Series B (USD 50M, 2024); total reported about $81M.
Sources
Every fact on this page comes from Read AI's own pricing, product or documentation pages, G2 and company records, checked on October 24, 2026. Unknown values are left out instead of estimated.