Sembly AI review (2026): features, pros and cons, and what to check before you buy
Meeting bot and notes platform repositioned toward professional-services deliverables, with SSO on its MAX plan.
Our take for buyers
Sembly AI is a meeting bot and notes platform founded in 2019 and based in New York. It has moved its positioning toward professional-services deliverables, and it joins Zoom, Google Meet and Microsoft Teams calls as a bot. It suits consulting and professional-services teams and small teams on Pro, which covers 1 to 40 seats. Webex appears on one vendor page, so confirm your meeting platform before the trial.
For enterprise buyers, the security story is clearer than many rivals. SOC 2 Type II, GDPR alignment and Microsoft 365 Certification are listed, and HIPAA is available on MAX and Enterprise. SSO and audit logs are on MAX and Enterprise, not Pro. SCIM is not listed. G2 shows 4.6 out of 5 from about 45 reviews, a small base, with ease of use scored 9.1.
Pros
- Ease of use scored 9.1 on G2 (about 41 reviews)
Cons
- Not confirmed by the vendor; G2 support score 8.8 in comparison table.
- Best for
- Professional-services and consulting teams that produce client deliverables.
- Starting price
- $10 per user/month billed annually (Basic, single seat)
- G2 rating
- 4.6 (45 reviews)
What is Sembly AI?
Meeting bot and notes platform repositioned toward professional-services deliverables, with SSO on its MAX plan. Consultancies and agencies that turn meetings into client deliverables are the target. Pro serves 1 to 40 seats and MAX serves 3 to 500, with SSO only on MAX. IT reviewers can check SOC 2 Type II and HIPAA, but SCIM is not listed. Sembly AI was founded in 2019 and is based in New York, US.
Category: AI Meeting Assistants
Sembly AI key features
| Criterion | What we found |
|---|---|
| Pricing model | Per user with monthly AI credits and client/brand package limits. |
| Target company size | Small to enterprise; Pro 1-40 seats, MAX 3-500. |
| Transcription accuracy and languages | 48 languages per About page; other pages say 40+ or 42 total; full support for a subset. |
| Meeting platform support | Zoom, Google Meet, Microsoft Teams (Webex on one vendor page) |
| Summaries and action items | Summaries, action items and client-ready deliverables. |
| Privacy and security | SOC 2 Type II, HIPAA (MAX and Enterprise), GDPR alignment, Microsoft 365 Certification. |
| Bot-based vs botless capture | Bot joins meetings. |
Sembly AI plans and pricing
| Plan | Price | Unit | Notes |
|---|---|---|---|
| Free Trial | $0 | 1 seat | 1 meeting hour, 750 credits/month |
| Basic | $10 annual / $17 monthly | per user/month | 1 seat only |
| Pro | $20 annual / $29 monthly | per user/month | 1 to 40 seats |
| MAX | $30 annual / $39 monthly | per user/month | 3 to 500 seats; SSO, audit logs, priority support |
| Enterprise | Custom | per user | 10+ seats, DPA, success manager |
Credits per user per month: 2,500 Basic, 3,000 Pro, 3,500 MAX.
Who should shortlist Sembly AI
A strong fit for
- Professional-services and consulting teams that produce client deliverables.
- Small teams on Pro (1 to 40 seats)
A weak fit for
- Buyers who need SCIM confirmed (not listed)
- Teams wanting a visible free plan (only a trial)
Sembly AI alternatives
Otter.aiIndividuals and small teams wanting a free or low-cost transcription tool.
Fireflies.aiTeams wanting broad integrations and a free tier.
FathomIndividuals and small teams wanting unlimited free recording.
AvomaSales and customer success teams wanting meeting notes plus coaching.
FellowTeams that want agendas, notes and follow-ups in one tool.
tl;dvTeams that want EU-hosted meeting data and a low per-seat price.
Security, admin and compliance
Published: SOC 2 Type II, GDPR alignment, Microsoft 365 Certification, and HIPAA on MAX and Enterprise. Custom SSO and audit logs are on MAX and Enterprise only. SCIM is not listed and data residency is not stated. A DPA comes with custom agreements on Enterprise, which starts at 10 seats. Support is by email on Basic and Pro and priority on MAX and Enterprise. Contracts can be monthly. Ask whether a DPA is available below Enterprise.
- SAML SSO
- MAX and Enterprise (custom SSO)
- SCIM provisioning
- Not listed.
- Audit logs
- MAX and Enterprise.
- Data residency
- Not stated.
- Public DPA
- Custom agreements incl. DPA on Enterprise.
- Certifications
- SOC 2 Type II, HIPAA (MAX and Enterprise), Microsoft 365 Certification, GDPR aligned.
Contract and buying terms
- Contract
- Monthly available.
- Implementation
- Customized onboarding and workshops on Enterprise.
- Support
- Priority on MAX and Enterprise; Basic and Pro by email.
- Starting price
- $10 per user/month billed annually (Basic, single seat)
- Pricing model
- Per user plus credits.
- Free plan or trial
- Free trial.
What to test in a Sembly AI demo or trial
Because a bot joins the meeting, test how guests and clients react to it. Check accuracy in the languages you use, since the vendor gives different language counts across pages and fully supports only a subset. Test summaries, action items and the client-ready deliverables on real calls. Watch credit consumption over a week, as usage is credit based and heavy users may hit limits. The trial gives 1 meeting hour, so plan the test carefully. If you need SSO, evaluate MAX, not Pro.
Questions to ask Sembly AI before you sign
These are the points Sembly AI's public pages leave open. Get the answers in writing before procurement signs off.
- What will the price be at renewal, and is the increase capped?
Things to know before a demo
- Custom SSO and audit logs on MAX and Enterprise, not on Pro.
- Basic is single seat only, Pro caps at 40 seats.
- Usage is credit based so heavy users may hit limits.
- Company moved positioning to professional-services deliverables, 2026 About page.
Sembly AI FAQ
What is Sembly AI used for?
Consultancies and agencies that turn meetings into client deliverables are the target. Pro serves 1 to 40 seats and MAX serves 3 to 500, with SSO only on MAX. IT reviewers can check SOC 2 Type II and HIPAA, but SCIM is not listed. It suits professional-services and consulting teams that produce client deliverables.
Does Sembly AI support SSO?
Yes, custom SSO is on MAX and Enterprise, not on Pro. SCIM is not listed.
Is Sembly AI HIPAA compliant?
HIPAA is listed for MAX and Enterprise. Ask for the details and a signed agreement before sending protected data.
Who is Sembly AI best for?
Professional-services and consulting teams producing client deliverables, and small teams on Pro. Buyers needing SCIM confirmed should ask first.
Vendor profile
- Founded
- 2019.
- Headquarters
- New York, US.
Sources
Every fact on this page comes from Sembly AI's own pricing, product or documentation pages, G2 and company records, checked on October 24, 2026. Unknown values are left out instead of estimated.